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ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world.
ISO 9001 provides a framework and set of Quality Management Principles (QMPs) that ensure a common-sense approach to the management of an organization to consistently satisfy customers and other stakeholders. It provides the basis for effective processes and effective people to deliver an effective product or service time after time.
ISO 9001’s seven QMPs are a set of fundamental beliefs, norms, rules, and values that are accepted as true and can be used as a basis for quality management. QMPs are the foundation to guide an organization’s performance improvement.
Each QMP has a description of the principle, an explanation of why that principle is important, examples of benefits associated with the principle, and actions a company can take to improve upon the principle.